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Peterson Ben

Ben Peterson

Desktop Architect

Name:Ben Peterson
Date of birth:April 27
Address:Greater San Diego area, CA
Phone:858-480-9662
Email:hello@benftw.com
I am a Jack of all trades in the realm of IT, but I specialize in Windows configuration management and process automation. Use the pencil icon on the right to switch over to my blog.

Employment

August 2014 - present

ViaSat, Inc.

Desktop Architect

I design the user experience for ViaSat’s Windows-based desktop computing platform. There are many technical aspects, but at the end of  the day my goal is to increase the value that the internal IT department provides to our engineer and developer rock stars.

 

Responsibilities include:

  • Hardware/software evaluations and vendor engagements
  • Proactively identifying and acting on technology shifts and trends
  • Security hardening and government/industry compliance requirements
  • Workstation performance tuning and benchmarking for engineering line-of-business needs
  • Presenting options to management for scalable, corporate-wide IT solutions
  • Executing on infrastructure solutions that increase IT operational efficiency and customer satisfaction

Tools that I work with to achieve my goals:

  • System Center Configuration Manager
  • Vendor-specific workstation and laptop management solution
  • Geekbench and the Microsoft Windows Performance Toolkit
  • Trend Micro OfficeScan
  • PGP Whole Disk Encryption and Microsoft Bitlocker (MBAM)
September 2013 - August 2014

ViaSat, Inc.

Application Systems Administrator

As an application sysadmin, it was my job to implement and support several major corporate and line-of-business applications.

 

Applications I have worked to implement or provide top-tier IT support for include:

  • VMware SocialCast (internal social collaboration platform)
  • Planview (enterprise project and resource management)
  • Secret Server (enterprise password management)
  • FlexLM licensing solutions
  • Ansible configuration management for Windows
  • ADP (payroll software)
  • Engineering tools: Solidworks ePDM, IBM DOORS, IBM Rational Team Concert, Mentor Grahpics, Ansys, and others
  • Financial tools: DelTek MPM, DelTek Insight Analytics, and ProPricer

When not busy with the above, I also have found myself teaching PowerShell classes, acting as a consultant for Linux developers porting applications to Windows and troubleshooting IT infrastructure like KMS servers and group policy settings. On occasion I have dabbled in supporting Perforce, Hyperion, DevTrack, Oracle EBS, and any other application that doesn’t have a resident subject matter expert.

March 2013 - September 2013

LoadSpring Solutions, Inc.

Systems Administrator

Support for an extensive Windows Server cloud environment that specializes in rapid deployment of Oracle-based enterprise project management solutions.  My role focused on the virtualization and storage infrastructure and I brought advanced IT troubleshooting, problem solving and process automation to the table.

Projects included:

  • Business process automation (Windows Server deployment in VMware, Windows activation via KMS, configuration management via Active Directory)
  • Expanding VM Host-based antivirus tools (Trend Micro Deep Security)
  • Maintaining and supporting Active Directory and Windows DNS environments across multinational data centers
  • Windows Server 2012 and Windows 8 evaluation
  • Implementation of vCenter Operations (VCOPS) and vCenter Configuration Manager
November 2010 - March 2013

Sony PlayStation

Systems Engineer

IT Engineering and support for most aspects of the server and desktop infrastructure. Daily tasks include tape library management, archival functions, CMS design/implementation/support, and configuration management for multple OS platforms. Mid- and long-term projects include Active Directory migration planning/execution, virtualization services development/implementation/support. and designing/enabling self-service options for internal customers.

 

Credited Shipped Products include:

  • The Unfinished Swan
  • Sorcery
  • Uncharted 3: Drake’s Deception
December 2004 - November 2010

Sony PlayStation

Various

Helpdesk Specialist: 2007-2010

Duties included: Creating/maintaining software and operating system deployment strategies, Active/Open Directory administration, fiber device configuration (including server and router administration and cabling), Symantec Altiris product Infrastructure support and implementation, cutting edge desktop workstation hardware and software support, OSX support and server administration, and more.

 

Systems Support: 2006-2007

Provided support for Mac and Windows workstations for High Definition and 2K/4K video and 3D modelling workflows.  Specific application support included Adobe AfterEffects, Autodesk Maya, and Apple Final Cut Pro among others.  Hardware support included 3DBoxx and MacPro workstations, as well as various AJA, BlackMagic, and Sonnet equipment.

 

Game Test Analyst I: 2004-2006

Software quality assurance testing for PlayStation2 and PlayStation Portable games. Occasionally included 100+ hour workweeks to meet a deadline. Concentration, dedication, and extreme attention to detail were all critical to the success of this job. Trained and certified “GTA I”, some training in Technical Requirements Checklist quality assurance.

 

Credited Shipped Products include:

  • Helpdesk Specialist:
    • Lair
    • Various other games
  •  Game Test Analyst I:
    • MLB 2006
    • MLB 2006: The Show
    • Neopets: The Darkest Fairy
    • EyeToy
    • Rogue Galaxy

Training

2010 - present

Microsoft Certification

Microsoft Certified Systems Administrator

Other Microsoft Certifications:

  • Microsoft Certified Professional
  • Microsoft Certified Professional: Technology Specialist

Other Microsoft Training:

  • System Center Configuration Manager 2012 R2 Administration
December 2010 - August 2013

Other

Various Training and Certifications

Certifications:

  • BIG-IP LTM Essentials v10.x (F5 Load Balancers)

Formal Training:

  • Legato Networker
  • ITIL v3 Foundation
  • Project Management for Non-Project Managers
  • AccelOps Performance and Availability Monitoring
  • Puppet Labs: Puppet Fundamentals

Memberships

March 2013 - present

LOPSA

Active Member

League of Professional Systems Administrators

San Diego Chapter

Other

Previous and Online-only Groups
  • Additional Organizations
    • Internationally certified black belt in Taekwondo
    • Active participation in Microsoft Technet forums
  • Past Memberships
    • VMware Users Group
    • Symantec Endpoint Management User Group
    • Microsoft TechNet Subscriber
  • Conference Attendance
    • Microsoft TechEd (now known as Ignite)
    • DefCon
    • Black Hat
    • Symantec Vision
    • VMware VMworld
Contact info
AddressGreater San Diego area, CA
Phone858-480-9662
Websitehttp://benftw.com

Let's keep in touch